Effective leadership requires effective conflict resolution skills. A team in conflict is a team that is not functioning at its best.

Do you ever walk on eggshells? Would you rather have a root canal than engage in conflict? Join the club.

What your persistent, getter-done-or-die-trying employees desperately need is protection from you, other employees and even themselves.

Is the vast majority of your time spent babysitting people who can’t get along? If so, you are not alone.

As a leader, you and the individuals you serve are either going to resolve or revolve conflict. It’s that simple.

As wonderful as you are, you are human. That means you will, hopefully on the rare occasion, mess up.

A recent Gallup Poll of more than 1 million U.S. workers indicates the #1 reason people quit their jobs is a bad boss or supervisor.

Only environments that utilize conflict productively are able to maximize productivity and profitability.

Run, run, run. Do more with fewer and fewer resources. Deal with difficult people. Lather. Rinse. Repeat.